The things I'm good at and enjoy doing

What I bring

Everything I've learned — as a designer, facilitator, coach, and technology enthusiast — I try to put to work for two things:
  • Advancing social progress through bottom-up processes
  • Exploring how AI can strengthen that work
  • The human work comes first. Technology follows.

    Designing processes where people find direction

    My Industrial Design background taught me to see systems, to move from problem to solution through iteration and experimentation. But my real curiosity turned out to be people — what they need to feel safe, what helps them open up, how groups with different perspectives find direction together.
    That shift took me from designing products to designing processes:
  • Facilitating sessions where 50-100+ people align on shared direction
  • Coaching designers and professionals searching for their own voice
  • Creating workshops and formats that bring out collective wisdom
  • I approach this work as a maker. Prototyping, testing, iterating — not just with physical materials, but with conversations, session formats, and collaborative structures. The same curiosity that draws me to a workshop with wood or a 3D printer, I bring to designing how people work together.

    Facilitating bottom-up change

    I believe the wisdom to solve complex challenges already exists — in the people living them. My job is to create the conditions where that wisdom can surface.
    That means designing processes where groups find their own direction. Not facilitating so a project leader gets their idea through, but facilitating so the community discovers what they actually want.
    Currently I'm exploring this in Doesburg, working with informal community leaders to reshape local care systems. The starting point is always the same: listen first, design second.
    For years I've been learning to read a room, to sense when someone isn't being heard. I don't always get it right. But that ongoing practice is what shapes everything else I do.

    Why that makes AI interesting

    The more I learn about what makes collaboration work, the more curious I become about what technology could do for it.
    Eveline de Wal once called me "the bridge between human work and the latest technology." I like that description — and I believe that bridge starts on the human side.
    AI is one of the tools I'm exploring, because I see what it can do for the conversations that matter:
  • Capturing what people actually mean, so nothing gets lost
  • Surfacing patterns we'd otherwise miss
  • Helping facilitators hear every voice — including the quiet ones
  • Not AI that decides. AI that helps us decide together.

    Sharing patterns so others can build further

    What works locally can work elsewhere — if you document it well.
    I'm working on ways to make successful bottom-up processes transferable. Not "copy this exactly," but "here are the patterns, adapt them to your context."
    Think: an open-source library for social innovation. I call it Social GitHub — infrastructure for communities to learn from each other's experiments. Still in development, but the vision is clear: local wisdom, globally accessible. You can find the first building blocks on my Social AI workbench on Github.

    What others say about me

    Joost’s unique coaching style focuses on the learning process rather than just the end result. His approach has greatly improved my reflection skills and confidence in my work.
    - Rosa, Student at Industrial Design, University of Technology Eindhoven
    Joost’s method of asking ‘What have you learned?’ after each step made me realize the importance of the learning process. This shift in mindset has given me more confidence and joy in my work.
    – Amna, Student at Industrial Design, University of Technology Eindhoven
    The feedback Joost gave about user testing provided me with new insights on how to do it properly and how to validate a concept effectively.
    - Jula, Student at Industrial Design, University of Technology Eindhoven

    Organizations I’ve collaborated with

    Education: University of Amsterdam, Eindhoven University of Technology, De Ontwikkelacademie
    Government: Municipality of Tilburg, Municipality of Venlo,
    Design: Dutch Design Foundation, Embassy of Mobility
    Community: Kamp Vuur, SOW Sustainability, Taskforce Korte Keten
    Political Volt Europa